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Characterizing Perceptions Around the Patient-Oncologist Relationship: a Qualitative Focus Group Analysis
Elizabeth Palmer Kelly1, Alexa Meara2, Madison Hyer3
1Comprehensive Cancer Center, The Ohio State University, Columbus, OH, USA.
Summary
Cancer patients value oncologist trustworthiness and flexible communication. Patients desire engagement in treatment decisions and inclusion of caregivers throughout their cancer care journey.
Area of Science:
- Oncology
- Patient Experience Research
- Healthcare Communication
Background:
- Understanding patient-provider relationships is crucial for effective cancer care.
- The patient's perception of their oncologist, healthcare team, and hospital environment significantly impacts their experience.
Purpose of the Study:
- To characterize the experiences of cancer patients and their caregivers regarding their relationships with oncologists, healthcare teams, and the hospital environment.
- To identify key themes influencing patient engagement and decision-making in cancer care.
Main Methods:
- Four focus groups were conducted with 25 cancer patients and their caregivers.
- Data were collected using semi-structured interviews, audio-recorded, transcribed, and analyzed using NVivo 11.
- Participant sociodemographic factors and cancer types were assessed.
Main Results:
- Three major themes emerged: physician/location selection, relationship dynamics with the healthcare team/environment, and patient engagement in decision-making.
- Key subthemes included the importance of oncologist's communication flexibility, trustworthiness, and the impact of the broader healthcare team.
- Patients expressed a strong desire for involvement in treatment decisions and for their caregivers to be included in all care stages.
Conclusions:
- The patient-oncologist relationship is multifaceted, influenced by communication, trust, and the healthcare setting.
- Patient-centered cancer care requires active patient engagement and caregiver involvement.
- Future research should focus on optimizing these relationships to provide tailored, patient-centered care.
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