The Line Manager's Role in Implementing Successful Organizational Interventions
Marit Christensen1, Siw Tone Innstrand1, Per Øystein Saksvik1
1The Norwegian University of Science and Technology (Norway).
Line managers are crucial for successful organizational interventions, influencing outcomes across planning, implementation, and evaluation phases. Understanding their contextual influences (Individual, Group, Leadership, Organizational) is key.
Area of Science:
- Occupational Health
- Organizational Psychology
- Management Science
Background:
- Line managers significantly influence organizational intervention outcomes.
- Existing literature lacks comprehensive understanding of the line manager's role throughout the entire intervention process.
- The influence of different contextual levels on line managers requires further exploration.
Purpose of the Study:
- To discuss the line manager's role in planning, implementing, and evaluating organizational interventions.
- To analyze how contextual factors (Individual, Group, Leadership, Organizational levels) impact line managers.
- To provide recommendations for supporting line managers in intervention processes.
Main Methods:
- Analysis of line manager roles within a five-phase organizational intervention cycle (preparation, screening, action planning, implementation, evaluation).
- Application of the IGLO-model (Individual, Group, Leadership, Organizational) to understand contextual influences.
- Drawing on practical experiences from the ARK-program.
Main Results:
- Line managers play a pivotal role across all five phases of organizational interventions.
- Contextual factors at individual, group, leadership, and organizational levels significantly shape line manager involvement and effectiveness.
- Specific needs and contributions of line managers vary across intervention phases.
Conclusions:
- Effective organizational interventions require active and supported line manager engagement.
- Tailored support and resources are necessary for line managers to successfully navigate intervention phases.
- The IGLO-model provides a valuable framework for understanding and addressing contextual influences on line managers.
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