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Automation-Induced Complacency Potential: Development and Validation of a New Scale
Stephanie M Merritt1, Alicia Ako-Brew1, William J Bryant1
1Department of Psychological Sciences, University of Missouri-St. Louis, St. Louis, MO, United States.
Frontiers in Psychology
|March 7, 2019
Summary
Researchers developed a new scale to measure automation-induced complacency potential. The "Monitoring" scale shows promise for predicting complacency in safety-critical roles, offering unique value over existing measures.
Area of Science:
- Human Factors and Ergonomics
- Cognitive Psychology
- Automation Safety
Background:
- Complacency, or reduced vigilance during automation use, contributes to accidents in critical fields like transportation and medicine.
- Existing measures of automation-induced complacency potential may not align with current conceptualizations of complacency.
- Individual differences in complacency potential are crucial for predicting and preventing accidents in safety-critical occupations.
Purpose of the Study:
- To develop and validate a new scale measuring automation-induced complacency potential, reflecting current understanding of complacency.
- To assess the psychometric properties of the new scale, including its relationship with existing measures and related constructs.
- To examine the criterion-related validity of the new scale in predicting hypothetical complacency.
Main Methods:
- Developed 10 new items to measure automation-induced complacency potential, administered to 475 online respondents.
- Utilized factor analysis to identify underlying scales within the new items, resulting in 'Alleviating Workload' and 'Monitoring' scales.
- Assessed convergent and discriminant validity against an existing complacency potential scale and measures of trust.
Main Results:
- The new items formed two distinct scales: 'Alleviating Workload' and 'Monitoring'.
- 'Alleviating Workload' correlated moderately with the existing scale, while 'Monitoring' did not, suggesting distinct constructs.
- The 'Monitoring' scale demonstrated discriminant validity and significant criterion-related validity, predicting hypothetical complacency (r = -0.42) with incremental validity over other measures.
Conclusions:
- The newly developed 'Monitoring' scale shows potential as a valid and valuable measure of automation-induced complacency potential.
- This new measure may offer unique predictive value for complacency in safety-critical contexts compared to existing scales.
- Further research is warranted to explore the application and utility of the 'Monitoring' scale in real-world safety-critical environments.
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