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Building consensus toward a national nursing home information technology maturity model
Gregory L Alexander1, Kimberly Powell1,2, Chelsea B Deroche3
1Sinclair School of Nursing, University of Missouri, Columbia, Missouri, USA.
Summary
A new 7-stage nursing home information technology (IT) maturity model was developed. This model captures IT sophistication, aiding in understanding its impact on quality care in nursing homes.
Area of Science:
- Healthcare Informatics
- Geriatric Care Technology
- Information Systems Management
Background:
- Innovative information technology (IT) is crucial for improving patient outcomes in nursing homes.
- A recognized model is needed to assess IT sophistication and its impact on quality in this setting.
- Existing models do not universally capture the spectrum of nursing home IT maturity.
Purpose of the Study:
- To develop a nursing home information technology (IT) maturity model.
- To establish distinct stages of IT adoption and sophistication in nursing homes.
Main Methods:
- A two-phase study was conducted.
- Phase I involved developing a preliminary IT maturity model.
- Phase II utilized a three-round Delphi process with 31 nursing home administrators to validate the model.
Main Results:
- The nursing home IT maturity model evolved from a 5-stage to a 7-stage (0-6) model.
- The final model was validated by a national panel of U.S. nursing home experts.
- Stage 0 represents nonexistent IT, while Stage 6 signifies data-driven self-management.
Conclusions:
- A validated 7-stage nursing home IT maturity model was successfully developed.
- This model provides a framework for assessing and tracking IT advancement in nursing homes.
- The model can help understand the relationship between IT maturity and quality performance.
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