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Impact of an advanced practice provider-directed plagiocephaly clinic for neurosurgical practices
Caitlin Hoffman1, Melissa Yuan1, Andre E Boyke2
11NewYork-Presbyterian Hospital, Weill Cornell Medical College, Neurological Surgery, New York; and.
Insights
A new clinic for plagiocephaly, run by advanced nonphysician practice providers (NPPs), significantly improved parental satisfaction and freed up neurosurgeon time. This model effectively manages increased patient referrals and reduces surgical workload.
Area of Science:
- Neurosurgery
- Pediatric Care
- Healthcare Management
Background:
- Increased referrals for plagiocephaly observed, linked to infant back-sleeping trends and heightened awareness.
- A dedicated plagiocephaly clinic was established in 2016, staffed by nurse practitioners and physician assistants.
- The clinic aimed to manage demand and reduce the non-surgical caseload for neurosurgeons.
Purpose of the Study:
- To evaluate the impact of a clinic led by advanced nonphysician practice providers (NPPs) on patient outcomes.
- To assess changes in parental satisfaction following visits to the NPP-directed clinic.
- To quantify the reduction in non-surgical work hours for staff neurosurgeons.
Main Methods:
- A 1.5-year study period (January 2016 - June 2017) involved 185 patients.
- Likert scale surveys administered to parents pre- and post-visit to gauge satisfaction and knowledge.
- Clinic visit data collected to track neurosurgeon workload impact.
Main Results:
- All parents reported decreased concern and increased knowledge post-visit.
- 95.5% of parents were "very likely" to recommend the clinic.
- 85 neurosurgeon hours were reallocated to operating room time over one year due to clinic efficiency.
Conclusions:
- NPP-directed clinics are effective in enhancing parental satisfaction for plagiocephaly cases.
- This model successfully reduces the non-surgical case burden on neurosurgical staff.
- The study supports the integration of NPPs in specialized clinics to optimize healthcare delivery.
Objective:
In recent years, the Weill Cornell neurosurgical team noticed an increase in referrals for plagiocephaly, likely due to increased infant back-sleeping and awareness. A plagiocephaly clinic staffed by a nurse practitioner and a physician assistant was established in 2016 to meet this demand, and to decrease the nonsurgical case burden on neurosurgeons. The purpose of this study was to examine the impact of a clinic directed by advanced nonphysician practice providers (NPPs) on parental satisfaction and nonsurgical work hours for staff neurosurgeons.
Methods:
Over a 1.5-year period (from January 1, 2016, to June 20, 2017), Likert scale-based surveys were administered to parents before and after their child's visit to the NPP-staffed clinic. Clinic hours were tracked to assess impact on the neurosurgeon's workload.
Results:
All 185 patients seen in the plagiocephaly clinic over the 1.5-year period completed pre- and postvisit surveys. Parents all reported a significant reduction in their level of concern for their child's diagnosis after the evaluation, and 95.5% were "very likely" to recommend the clinic. All parents felt that there was an increase in their knowledge base after an appointment with an NPP. Additionally, over 1 year in the study, 170 visits to the NPP plagiocephaly clinic were recorded, resulting in 85 hours that neurosurgeons normally would have spent in the clinic that they now were able to spend in the operating room.
Conclusions:
This research provides evidence that an NPP-directed clinic can positively impact parental satisfaction and decrease nonsurgical case burden on neurosurgeons.
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