Care model for Primary Care workers: Convergent Care Research

Area of Science:

• Occupational Health
• Psychology
• Healthcare Management

Background:

• Primary Health Care (PHC) workers face significant workplace stressors.
• Mental health support is crucial for maintaining workforce well-being and performance.

Purpose of the Study:

• To evaluate the Operative Group as a mental health care tool for PHC workers.
• To explore the application of the Operative Group in addressing work-related mental suffering.

Main Methods:

• Convergent Care Research methodology was employed.
• The Operative Group served as the intervention strategy for accommodating worker suffering.

Main Results:

• Two key themes emerged: "Evidence of Suffering at Work" and "Group Learning: Group Reception by the Group".
• The Operative Group facilitated a space for workers to share adversities.

Conclusions:

• The Operative Group proved effective in providing a listening space for workplace adversities.
• It promoted active learning, reality reflection, fear confrontation, and pro-change project development through peer interaction.