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Towards comfortable communication in future vehicles.

Silvana Piro1, Iolanda Fiorillo1, Shabila Anjani2

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Optimizing seating arrangements significantly impacts comfort and conversation quality. A 90° seat rotation enhances both, while 0° rotation diminishes them, showing a strong link between comfort and communication effectiveness.

Keywords:
ComfortCommunicationQuality of conversationSitting arrangement

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Area of Science:

  • Human-Computer Interaction
  • Ergonomics
  • Social Psychology

Background:

  • Understanding the impact of physical arrangement on social interaction is crucial.
  • Previous studies have explored seating arrangements, but the specific effect of seat rotation on comfort and conversation quality requires further investigation.

Purpose of the Study:

  • To investigate the influence of seat and backrest rotation on user comfort and conversation quality.
  • To analyze the effect of different seating configurations on participants' postures.
  • To determine the correlation between comfort levels and the quality of conversation.

Main Methods:

  • Participants engaged in conversations with two seats arranged at various angles (0°, 45°, 90°, 180°) at a 1-meter distance.
  • Participant postures were captured using camera-based motion analysis with body markers.
  • Subjective ratings of comfort and conversation quality were collected via questionnaires.

Main Results:

  • The 90° seat configuration yielded the highest ratings for both overall comfort and conversation quality.
  • The 0° configuration received the lowest scores for comfort and conversation quality.
  • A significant positive correlation was observed between perceived comfort and the quality of conversation.

Conclusions:

  • Seat rotation, particularly at 90°, can substantially improve both user comfort and the effectiveness of dyadic communication.
  • Minimizing seat rotation (0°) negatively affects comfort and conversation quality.
  • Comfort is a key factor influencing the quality of social interaction in face-to-face conversations.