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Workplace bullying: A qualitative study on experiences of Turkish nurse managers
Rujnan Tuna1, Birsen Kahraman2
1Depatment of Health Management, Faculty of Health Sciences, Istanbul Medeniyet University, Istanbul, Turkey.
Aim:
This study was conducted to determine whether workplace bullying by subordinates and superiors is present among nurse managers and, if so, to identify its causes and impact.
Background:
It is important to understand the bullying in the working environment exposed by the nurses forming a great majority of the health sector and the nurse managers who are directly responsible for providing safe and effective patient care.
Methods:
The qualitative study was conducted with a phenomenological design. The study involved administering 11 open-ended, semi-structured, in-depth interview questions to 25 hospital ward nurse managers between November 2016 and March 2017. The interviews were analysed via content analysis.
Results:
At the end of the study, four themes-"workplace bullying," "reasons for exposure to workplace bullying," "impacts of workplace bullying" and "coping methods for workplace bullying"-were discovered.
Conclusions:
The findings revealed that the nurse managers were exposed to bullying in many forms.
Implications For Nursing Management:
It is important to recognize that workplace bullying directly affects the performance of nurse managers in positive and negative ways and to develop strategies to prevent workplace bullying.
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