Satisfaction in Intensive Care Unit Telemedicine Programs

For well over a decade, intensive care unit (ICU) telemedicine programs have been providing care to patients and families and an invaluable service to many receiving sites that are otherwise outside the traditional reach of high-quality critical care. It will be important that during this growth, outcomes regarding the unique services provided by ICU telemedicine are accurately measured, not the least of which is nursing, provider, and patient and family satisfaction. More work is required to ensure that the voices of those most intimately affected by ICU telemedicine services are heard and that programs are evaluated and adapted in response to these outcomes.