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Patient-centered care factors and access to care: a path analysis using the Andersen behavior model.
Y R Hong1, S K Samuels2, J H Huo1
1Department of Health Services Research, Management and Policy, College of Public Health and Health Professions, University of Florida, Gainesville, FL, USA.
Patient-centered care improves access to health services, even for those facing financial or geographic barriers. Enhancing patient experience is key to better healthcare access alongside insurance coverage.
Area of Science:
- Health Services Research
- Health Policy
- Medical Sociology
Background:
- Access to healthcare is influenced by various factors, including geographic and financial barriers.
- The Andersen behavioral model provides a framework for understanding healthcare utilization.
- Patient-centered care is increasingly recognized as a crucial component of healthcare quality.
Purpose of the Study:
- To examine the relationships between geographic access, financial disadvantage, patient-centered care, and access to care outcomes.
- To investigate how patient-centered care mediates the effects of barriers on healthcare access.
Main Methods:
- Retrospective, cross-sectional study of 15,787 US adults from the Medical Expenditure Panel Survey (2014-2015).
- Structural equation modeling was used to analyze associations between usual source of care, travel time, financial disadvantage, patient-centered care factors, and access to care outcomes.
- Key patient-centered care factors included perceived interaction with health providers, shared decision-making, and perceived value of healthcare.
Main Results:
- Patient-centered care factors were significantly associated with improved perceived access to care (β = 0.03 to 0.56, P = .002).
- Patient-centered care was also linked to reduced unmet needs for health services (β = -0.03 to -0.17, P = .03 to < .001).
- While longer travel times and financial disadvantage negatively impacted access, these effects were mediated by patient-centered care quality.
Conclusions:
- Enhanced patient-centered care is strongly associated with improved patient access to healthcare.
- Focusing on improving the patient experience can be an effective strategy to increase access to quality care.
- These efforts, combined with insurance coverage expansion, can significantly improve healthcare accessibility.
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