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Violence Prevention: Technology-Enabled Therapeutic Intervention
Vanessa Burkoski1, Nataly Farshait2, Jennifer Yoon3
1Chief Nursing Executive & Chief, People Strategy, Humber River Hospital, Toronto, ON.
Nursing Leadership (Toronto, Ont.)
|May 18, 2019
Summary
Technology-based interventions enhance nurse safety by detecting potential violence and aiding security response. While effective, nurses recognize technology cannot fully prevent unavoidable patient-related violence in healthcare settings.
Area of Science:
- Healthcare Management
- Nursing Safety
- Technology in Healthcare
Background:
- Nurses face high rates of workplace violence.
- Limited research exists on effective violence prevention interventions in healthcare.
Purpose of the Study:
- To explore nurses' experiences with technology-based violence prevention interventions.
- To assess the perceived effectiveness and limitations of these interventions.
Main Methods:
- Qualitative study using semi-structured focus groups and interviews.
- 11 nurses participated at Humber River Hospital.
- Content analysis of transcribed interviews identified key themes.
Main Results:
- Nurses reported increased reassurance of safety and proactive measures.
- Technology was effective in detecting potential violence and facilitating security assistance.
- Nurses acknowledged limitations, viewing some patient-related violence as unavoidable.
Conclusions:
- Findings support replicating technology-based violence prevention interventions in other facilities.
- Successful implementation requires staff, patient, and family engagement.
- Patient and family education is crucial to address concerns about 'labelling'.
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