Role clarity, role conflict, and vitality at work: The role of the basic needs

This study aimed to provide new information on the relationships between vitality at work and role clarity, role conflict, and psychological basic need satisfaction. Participants of the cross-sectional study were 110 employees in a preventive intervention program. Associations between the focal constructs were examined with regression and bootstrapping analyses. The results suggest that the role clarity is associated with subjective vitality at work through higher autonomy and higher competence, and that role conflict is negatively associated with subjective vitality at work through lower autonomy and lower relatedness. Additionally, an interaction between the role characteristics was observed, suggesting that the strength of the association between role clarity and competence, and the strength of the indirect association between role clarity and vitality through competence may vary depending on the level of role conflict. The findings are consistent with the notion that that managers and co-workers may affect the opportunities of individuals to achieve need satisfaction and feel energized by delineating and negotiating role-related factors at work. Need satisfaction, in turn, is an antecedent of well-being and motivation. Employees should feel able to clarify role ambiguities with their supervisor or co-workers and thus reduce the role conflicts imposed by the expectations of various stakeholders. Limitations of the study include the self-rating methodology, cross-sectional design, and properties of the sample restricting generalizability.