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Healthcare's wicked questions: A complexity approach
1Concord Hospital Family Health Center.
Summary
Healthcare challenges require embracing complexity and complex adaptive systems. Asking "Wicked Questions" helps expose assumptions to navigate the U.S. health care system
Area of Science:
- Healthcare Management
- Systems Thinking
- Public Health Policy
Background:
- The previous column differentiated simple, complicated, and complex problems in healthcare.
- Healthcare systems are increasingly recognized as complex adaptive systems.
Purpose of the Study:
- To encourage embracing complexity in healthcare to influence its future state.
- To introduce "Wicked Questions" as a tactic for engaging with complex adaptive systems.
Main Methods:
- Discussion of the concept of complex adaptive systems in healthcare.
- Definition and application of "Wicked Questions" to expose underlying assumptions.
- Exploration of specific Wicked Questions relevant to the U.S. healthcare system.
Main Results:
- Wicked Questions can reveal hidden assumptions shaping actions and choices within healthcare.
- Understanding complexity is crucial for addressing current healthcare challenges.
Conclusions:
- Embracing complexity and utilizing "Wicked Questions" offers a path forward for healthcare.
- Further exploration of complex adaptive systems is recommended for healthcare innovation.