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Related Experiment Videos

Body-oriented gestures as a practitioner's window into interpreted communication.

Jennifer Gerwing1, Shuangyu Li2

  • 1HØKH, Health Services Research Unit, Akershus University Hospital, Pb.1000, Lørenskog, 1478, Norway.

Social Science & Medicine (1982)
|June 17, 2019
PubMed
Summary
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Gestures in interpreted medical encounters offer insights into communication quality. Analyzing body-oriented gestures revealed how interpreters transmit information, aiding understanding and quality control in doctor-patient interactions.

Area of Science:

  • Linguistics
  • Communication Studies
  • Healthcare Disparities

Background:

  • Global migration necessitates effective communication in healthcare settings.
  • Interpreters are crucial for bridging language barriers between doctors and patients.
  • The role of non-verbal communication, specifically co-speech gestures, in interpreted interactions remains understudied.

Purpose of the Study:

  • To investigate the function and transmission of body-oriented gestures in interpreted clinical encounters.
  • To develop a systematic methodology for analyzing gesture use in these interactions.
  • To explore whether gestures can serve as indicators of interpretation quality.

Main Methods:

  • Analysis of 76 minutes of video-recorded doctor-patient consultations involving interpreters.
Keywords:
Clinical communicationGesture studyInteractional analysisInterpreter-mediated consultationMedical educationUnited Kingdom

Related Experiment Videos

  • Microanalysis of face-to-face dialogue, focusing on body-oriented gestures (264 identified).
  • Qualitative investigation of gesture transmission and its impact on interpreted meaning.

    • Main Results:

    • Body-oriented gestures conveyed significant information not present in speech (average 70% for doctors and patients).
    • Interpreters repeating gestures were more likely to maintain the original utterance's meaning.
    • Non-repetition of gestures by interpreters often correlated with a loss of information in their speech.

    Conclusions:

    • Body-oriented gestures play a vital semiotic role in interpreted clinical communication.
    • Gesture transmission by interpreters can act as a mechanism for quality control, highlighting discrepancies.
    • Clinical communication training should incorporate skills for recognizing and utilizing gestures to improve patient care.