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Updated: Aug 11, 2026

Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care
Published on: February 17, 2011
One Resident's Recommendations for Responding to Unjust Patient Bias
Christian A Pean1, Dionne Hart
1A third-year orthopedic surgery resident at NYU Langone Orthopedic Hospital; and on the board of directors of Orthopaedic Relief Services International and is a member of the Speaker's Bureau for the Physicians for Criminal Justice Reform organization.
Abstract:
All clinicians have the right to work in environments free of discrimination. Trends such as shared decision making and tying reimbursement to patient satisfaction metrics prompt us to ask how we should respond to patient preferences that express unjust bias or prejudice. This article presents one orthopedic surgery resident physician's experience of bias incidents, suggests strategies for addressing patient discrimination, and offers patient care recommendations.
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