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Communication01:03

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Communication between two animals occurs when one animal transmits an information signal that causes a change in the animal that receives the information. Organisms communicate with one another in a host of different ways. Signals can be auditory, chemical, visual, tactile, or a combination of these. Communication is a critical behavioral adaptation that promotes survival, growth, and reproduction.
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Communication01:28

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Sharing information, concepts, and emotions to foster mutual understanding is communication. The sender, recipient, and transaction must be considered in this manner. The sender is the person who shares the message, the recipient is the person who receives and understands the message, and the transaction is the method used to deliver the message and the variables that affect the communication's context and surroundings. The nurse-client connection is built on therapeutic communication.
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Neurons, the fundamental units of the brain and nervous system, communicate through complex electrochemical signals that underpin all cognitive and bodily functions. This communication is primarily facilitated by a process involving the generation and propagation of an action potential along the axon of the neuron. When the internal electrical charge of a neuron surpasses a certain threshold, an action potential is triggered. This rapid change in voltage travels swiftly along the axon to the...
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A communication barrier is any distortion or interruption during a conversation, resulting in miscommunication of the message. A good communicator should know these barriers and continuously check for the listener's understanding by obtaining feedback.
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Non-verbal communication plays a critical role in human interaction, influencing how individuals perceive emotions and psychological states. It operates through four primary channels: facial expressions, eye contact, body language, and touch. These non-verbal cues help convey meaning beyond spoken language and are often culturally influenced.Facial Expressions and Emotional RecognitionFacial expressions are among the most powerful and universal forms of non-verbal communication. Research has...
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Inpatient Communication Networks: Leveraging Secure Text-Messaging Platforms to Gain Insight into Inpatient

Philip A Hagedorn1, Eric S Kirkendall2, S Andrew Spooner1

  • 1Department of Pediatrics, University of Cincinnati College of Medicine, Cincinnati, Ohio, United States.

Applied Clinical Informatics
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Network analysis of secure text messages in a pediatric hospital reveals key staff roles critical for communication. Over-reliance on these individuals risks alert fatigue and communication breakdown, highlighting the need for optimized systems.

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Area of Science:

  • Health Informatics
  • Network Science
  • Healthcare Operations

Background:

  • Secure text-messaging is vital for inpatient communication in academic medical centers.
  • Understanding the structure and dynamics of these communication networks is crucial for optimizing healthcare delivery.

Purpose of the Study:

  • To characterize the inpatient communication network using network analysis methods.
  • To identify key roles and potential vulnerabilities within the communication system.

Main Methods:

  • Applied network graphing and statistical software to analyze secure text-messaging data from physicians, nurses, and ancillary staff.
  • Generated network models and descriptive statistics to understand network components and user behavior.

Main Results:

  • Identified a large, scale-free network with 4,442 nodes and 59,913 edges over 23 days.
  • Discovered specific operational and clinical roles sending/receiving over 1,000 messages, including frontline care providers.
  • Revealed that some critical communication nodes are frontline staff, not just dispatchers.

Conclusions:

  • Key operational and clinical roles are at risk for alert fatigue and information overload.
  • The communication network is highly dependent on these critical roles, posing a risk of dysfunction if disrupted.
  • Optimizing secure text-messaging systems is essential for building resilient communication structures and preventing provider burnout.