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Psychological reactions to human versus robotic job replacement
Armin Granulo1, Christoph Fuchs2, Stefano Puntoni3
1TUM School of Management, Technical University of Munich, Munich, Germany. armin.granulo@tum.de.
Nature Human Behaviour
|August 7, 2019
Summary
People prefer human workers over robots for job replacement. However, this shifts when their own jobs are at risk, as machine replacement reduces personal threat, despite economic concerns.
Area of Science:
- Psychology
- Sociology
- Economics
- Human-Computer Interaction
- Automation Studies
Background:
- Technological advancements in robotics and artificial intelligence are increasingly leading to the replacement of human workers by machines and algorithms.
- Forecasts indicate significant impacts on millions of workers across various occupations due to automation.
- Existing research has not adequately explored the psychological reactions of individuals to the technological replacement of human labor.
Purpose of the Study:
- To investigate the psychological responses to technological replacement of human labor.
- To understand how individuals perceive job displacement by machines versus other humans.
- To identify the factors influencing these perceptions, particularly concerning self-threat and economic future.
Main Methods:
- The study employed psychological investigations to examine human reactions to job replacement scenarios.
- Experimental designs were likely used to compare preferences for human versus machine replacement.
- Analysis focused on perceived self-threat and economic future in different replacement contexts.
Main Results:
- Individuals generally prefer human workers to be replaced by other humans rather than by robots.
- This preference reverses when individuals contemplate their own potential job loss.
- Replacement by machines (robots, software) is perceived as less of a self-threat, but more of an economic threat.
Conclusions:
- Technological replacement of human labor has distinct psychological consequences.
- Policy measures, such as unemployment support programs, should consider these unique psychological impacts.
- Understanding these reactions is crucial for managing the societal transition to increased automation.
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