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Using Dialogue to Navigate Controversy, Civility, and Community.

Mahauganee D Shaw Bonds1, Stephen John Quaye1

  • 1Ohio State University.

New Directions for Student Leadership
|August 7, 2019
PubMed
Summary

This chapter highlights dialogue as a key strategy for leaders during campus unrest. Effective communication can improve crisis management and leadership education on college campuses.

Area of Science:

  • Higher Education Administration
  • Leadership Studies
  • Conflict Resolution

Background:

  • Campus unrest presents significant challenges for administrative and student leaders.
  • Effective crisis management strategies are crucial for maintaining a safe and productive campus environment.
  • Existing literature often focuses on crisis response rather than proactive engagement strategies.

Purpose of the Study:

  • To introduce dialogue as a primary tool for leaders during campus unrest.
  • To explore the utility of dialogue for both administrative and student leaders.
  • To provide implications for leadership educators on fostering dialogue skills.

Main Methods:

  • Literature review synthesizing research on dialogue facilitation.
  • Analysis of existing frameworks for campus crisis management.

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  • Conceptual framework development for dialogue in leadership.

    • Main Results:

    • Dialogue serves as an effective mechanism for engagement during campus unrest.
    • Both administrative and student leaders can leverage dialogue for crisis mitigation.
    • Dialogue fosters understanding and collaborative problem-solving.

    Conclusions:

    • Dialogue is a critical leadership competency for navigating campus crises.
    • Leadership education should incorporate training in dialogue facilitation.
    • Proactive dialogue can prevent escalation and improve crisis outcomes.