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Ease and control: the cognitive benefits of hierarchy
Emily M Zitek1, L Taylor Phillips2
1School of Industrial and Labor Relations, Cornell University, Ives Faculty Building, Ithaca, NY 14853, United States.
Abstract:
This review identifies two cognitive benefits of social hierarchy that may contribute to hierarchy maintenance. First, research indicates that people pay attention to hierarchies automatically, early, and accurately. As a result, hierarchies feel easy to process, which increases liking and support of hierarchy. Second, through their clear, predictable structures and the opportunities they provide for personal agency, hierarchies help people satisfy their need for control, which may lead people to seek out and maintain hierarchy, especially if they currently hold a high rank or believe in social mobility. These cognitive benefits of ease and control may have effects on the performance of hierarchies and on people's willingness to change unfair structures.
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