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Change Management in Healthcare Organizations: Soft Skills Training Strategies Through Blended Learning Environments
M V Giussi Bordoni1, A Baum1, G García1
1Department of HealthInformatics, Hospital Italiano de Buenos Aires, Argentina.
Abstract:
Teaching soft skills for change management in healthcare organizations is becoming increasingly necessary, even more, when implementing health information systems (HIS). There is little evidence that these skills can be learned through online teaching environments. This paper describes the experience of having taught soft skills to health informatics master's degree students, through blended learning environments.
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