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Analysis of Real-World Experiences with the Ontario MedsCheck Program
Ashley Graham1, William Bartle2, Patti Madorin3
1, PharmD, ACPR, was, at the time of this study, a pharmacy resident at the Sunnybrook Health Sciences Centre, Toronto, Ontario. She is now with Women's College Hospital, Toronto, Ontario.
The Canadian Journal of Hospital Pharmacy
|August 28, 2019
Summary
The Ontario MedsCheck program saw a decline in patient use after 2016 enhancements. Pharmacy staff identified benefits and barriers, offering insights for program improvement and optimal patient care.
Area of Science:
- Pharmacy Practice
- Health Services Research
Background:
- The Ontario MedsCheck program, established in 2007 and enhanced in 2016, aims to improve medication management.
- Limited research exists on patient and hospital pharmacy staff experiences with the enhanced MedsCheck program.
Purpose of the Study:
- To compare patient characteristics before and after the 2016 MedsCheck enhancements at Sunnybrook Health Sciences Centre (SHSC).
- To explore the experiences of patients, hospital pharmacists, and pharmacy technicians with the MedsCheck program.
Main Methods:
- Retrospective and prospective chart reviews identified patients admitted to SHSC who received MedsCheck services.
- Patient interviews and pharmacy staff focus groups were conducted to gather qualitative data.
Main Results:
- A significant decline in MedsCheck utilization was observed post-enhancement (14.5% to 6.8%).
- Patient characteristics remained similar between cohorts; however, low patient interview enrollment limited thematic analysis.
- Pharmacy staff focus groups highlighted the importance of MedsCheck quality and access, identifying key benefits, barriers, and opportunities for improvement.
Conclusions:
- Patient feedback indicated valued aspects of the MedsCheck program.
- Pharmacy staff provided crucial insights into the benefits and challenges of MedsCheck implementation.
- Findings can inform clinical practice and guide future revisions of the MedsCheck program for enhanced effectiveness.
Keywords:
MedsCheckcommunity pharmacy serviceshospital pharmaceutical servicesmedication reviewpatient preferenceMore Related Videos
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