Using a multisite and multi-health system pharmacy resident program model for care documentation quality improvement.

Area of Science:

• Pharmacy Education
• Clinical Documentation
• Healthcare Quality Improvement

Background:

• Pharmacy residency programs aim to develop competent practitioners.
• Effective documentation is crucial for comprehensive medication management (CMM).
• Peer review is a valuable tool for professional development and quality assurance.

Purpose of the Study:

• To implement and evaluate a pharmacy resident documentation peer review process.
• To assess the impact of peer review on residents' understanding of CMM documentation and feedback skills.
• To explore the benefits of inter-site collaboration in pharmacy residency training.

Main Methods:

• A deidentified, multi-site peer review process for CMM documentation was developed and implemented.
• The process involved residents reviewing documentation from peers at different practice sites.
• Feedback from residents and preceptors guided the evolution of the process over two years.

Main Results:

• A 67% response rate was achieved with 42 residents surveyed.
• 71% of residents found the peer review process helpful.
• Residents reported improved understanding of documentation (74%), peer feedback (90%), and interprofessional communication (81%).

Conclusions:

• Pharmacy resident peer review of documentation is a beneficial educational tool.
• Exposure to diverse documentation practices enhances resident learning and skill development.
• The process provides a foundation for effective peer feedback in clinical practice.