Measuring Burnout in Pediatric Oncology Staff: Should We Be Using the Maslach Burnout Inventory?

Suzanne Mukherjee1, Alan Tennant2, Bryony Beresford1

  • 1University of York, York, UK.

Insights

The Maslach Burnout Inventory-Human Services Survey (MBI-HSS) shows issues with its Depersonalization subscale in pediatric oncology staff. Emotional Exhaustion and Personal Accomplishment subscales are reliable for group analysis.

Area of Science:

  • Psychology
  • Occupational Health
  • Oncology Nursing

Background:

  • Burnout among health service staff negatively impacts individuals, organizations, and patients.
  • The Maslach Burnout Inventory-Human Services Survey (MBI-HSS) is a common tool for assessing burnout in oncology.
  • Validating the MBI-HSS for pediatric oncology staff is crucial for accurate burnout assessment.

Purpose of the Study:

  • To investigate the psychometric properties of the MBI-HSS in pediatric oncology staff.
  • To evaluate the factor structure, reliability, and interval-level suitability of the MBI-HSS subscales.
  • To identify limitations of the MBI-HSS for this specific population.

Main Methods:

  • Administered the MBI-HSS to 203 pediatric oncology staff across seven UK Principal Treatment Centers and a children's cancer charity.
  • Employed confirmatory and exploratory factor analysis to test the instrument's factor structure.
  • Utilized Rasch analysis to assess interval-level measurement properties and Cronbach's alpha for internal reliability.

Main Results:

  • Factor analysis suggested a seven-factor structure, deviating from the traditional three-factor model of the MBI-HSS.
  • The Emotional Exhaustion (EE) and Personal Accomplishment (PA) subscales met interval-level requirements for group diagnosis.
  • The Depersonalization (DP) subscale did not meet interval-level requirements, exhibiting a "floor effect" on many items.

Conclusions:

  • The EE and PA subscales of the MBI-HSS are suitable for research on pediatric oncology staff in Principal Treatment Centers.
  • Significant issues exist with the DP subscale, necessitating caution when interpreting its data in this population.
  • Further research may be needed to refine burnout assessment tools for pediatric oncology professionals.

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