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myHip&Knee: Improving Patient Engagement and Self-Management Through Mobile Technology
Jeffrey D Gollish1, Lucy Pereira2, Anne Marie MacLeod3
1The former medical director of the Holland Orthopaedic and Arthritic Centre of Sunnybrook Health Sciences Centre and an assistant professor in the Department of Surgery, Faculty of Medicine, University of Toronto, Toronto, ON. He is an advocate for continuously improving the patient journey throughout the surgical experience and for improving timely access to care. He is currently the Ontario provincial lead for the introduction of a comprehensive interprofessional model of care for people with hip and knee arthritis.
Abstract:
Given the increasing volume of hip and knee replacement surgery with reduced hospital stays and resources, we explored technology to address gaps in patient care and enhance self-management. The team at the Holland Orthopaedic and Arthritic Centre of Sunnybrook Health Sciences Centre, which performs a high volume of joint replacement surgery, partnered with patients and a health technology company to create a mobile app: myHip&Knee. The results to date demonstrate that the app improves patient experience and reduces follow-up calls to surgeons' offices, ultimately reducing demand on healthcare resources. Early engagement of privacy and legal services, close patient and family collaboration and a well-developed evaluation strategy represent critical steps to successful development.
