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Single-Room Ward Design and Its Impact on Service and Patient Outcomes: An Evaluation Study
Melissa Davis1, Rosalind Elliott, Rosemary Hills
1Melissa Davis, RN, BSc, GradCert, Royal North Shore Hospital, St. Leonards, New South Wales, Australia. Rosalind Elliott, RN, PhD, Faculty of Health, University of Technology Sydney, Ultimo, New South Wales, Australia; and Research and Practice Development Unit, Nursing and Midwifery Directorate, Royal North Shore Hospital, Northern Sydney Local Health District, St. Leonards, New South Wales, Australia. Rosemary Hills, RN, Royal North Shore Hospital, St. Leonards, New South Wales, Australia. Margaret Fry, RN, PhD, Faculty of Health, University of Technology Sydney, Ultimo, New South Wales, Australia; and Research and Practice Development Unit, Nursing and Midwifery Directorate, Royal North Shore Hospital, Northern Sydney Local Health District, St. Leonards, New South Wales, Australia.
Background:
Evidence suggests that single-room inpatient wards are associated with better patient outcomes than open-room wards but little is known about the impact on adverse events, patient satisfaction, and clinician experiences.
Methods/Purpose:
We evaluated the impact of a new inpatient single-room orthopaedic ward on patient and clinician outcomes using a medical record audit; patient, nurse, and medical doctor surveys; and nonparticipant observations in a tertiary hospital in Sydney, Australia.
Results:
The audit (1,569 patients; 819 open-room ward and 750 new single-room ward) revealed unchanged adverse event rates and fewer emergency calls after the move to a single-room ward. Survey responses from nurses, medical doctors, and patients were positive. Observations suggested that clinicians devised solutions to potential threats to patient safety.
Conclusion:
The single-room ward design did not negatively impact on patient and clinician outcomes and was preferred by them. Clinicians organized their work to ensure patient safety.
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