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Design and Impact of a Novel Surgery-Specific Second Victim Peer Support Program
Majed W El Hechi1, Jordan D Bohnen1, Maggie Westfal1
1Department of Surgery, Massachusetts General Hospital, Boston, MA.
Journal of the American College of Surgeons
|December 21, 2019
Summary
Surgeons experiencing adverse events can feel distress. A new peer support program for surgeons and surgical trainees was created and found to be well-received, positively impacting departmental culture and offering support.
Area of Science:
- Medical Education
- Surgical Safety
- Mental Health Support
Background:
- Surgeons experience significant emotional distress, including sadness, guilt, and anxiety, following major adverse events.
- These emotional responses classify surgeons as "second victims" requiring targeted support.
- Existing support systems may not adequately address the unique needs of surgeons in these situations.
Purpose of the Study:
- To design and implement a specialized peer support program for surgeons and surgical trainees.
- To evaluate the program's impact and effectiveness over its first year of operation.
- To assess participant satisfaction and identify areas for program enhancement.
Main Methods:
- The program involved surgical attendings and trainees acting as peer supporters and affected peers.
- A 5-step framework guided program establishment: conceptualization, peer supporter selection and training, event identification, and intervention planning.
- Program impact was evaluated through intervention data and anonymous participant surveys (qualitative and quantitative).
Main Results:
- The program facilitated 47 interventions within the first year, with equal distribution between attendings and trainees.
- A high percentage of participants reported satisfaction with confidentiality (89%), a safe environment (73%), and timely support (83%).
- 81% believed the program positively influenced the department's safety and support culture, with most recommending it.
Conclusions:
- The successful implementation and assessment of the first US surgery-specific peer support program are reported.
- The program demonstrated high utilization and positive reception among surgical staff in its initial year.
- Key areas for improvement include enhancing event identification and increasing program awareness within the department.
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