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An explorative study of workplace violence against nurses who care for older people
Mamdouh El-Hneiti1, Abeer M Shaheen1, Ayman Bani Salameh2
1School of Nursing The University of Jordan Amman Jordan.
Aim:
To explore the prevalence of workplace violence among nurses who care for older people and its association with working stress, job satisfaction and quality of care in Jordan.
Design:
A cross-sectional design was used.
Methods:
A cluster random sampling was used to select three public hospitals, three private hospitals and 17 healthcare centres in Amman, Jordan. The researcher used a convenience sampling method to select 485 nurses. Data were collected between 2015-2016.
Results:
Almost 60% of the participants have been victims of violence at the workplace during the past year. Nurses who consider violence a problem at work have high levels of working stress (p < .01) as well as lower levels of quality of care (p < .01) and job satisfaction (p < .001).
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