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Bridging the Breach: Using Positive Affectivity to Overcome Knowledge Hiding after Contract Breaches
Sadia Jahanzeb1, Dirk De Clercq2, Tasneem Fatima3
1Memorial University of Newfoundland (Grenfell Campus).
The Journal of Psychology
|January 10, 2020
Summary
Perceived psychological contract breaches decrease job performance by increasing knowledge hiding. However, employees with high positive affectivity can mitigate this negative impact, protecting their performance.
Area of Science:
- Organizational Behavior
- Psychology
- Human Resource Management
Background:
- Conservation of Resources Theory provides a framework for understanding employee responses to workplace stressors.
- Psychological contract breaches are significant workplace stressors impacting employee attitudes and behaviors.
- Knowledge hiding and positive affectivity are crucial individual-level factors influencing job performance.
Purpose of the Study:
- To examine the relationship between perceived psychological contract breaches and job performance.
- To investigate the mediating role of knowledge hiding in this relationship.
- To explore the moderating effect of positive affectivity on the link between psychological contract breaches, knowledge hiding, and job performance.
Main Methods:
- Multisource, three-wave data collection from employees and their peers in Pakistani organizations.
- Quantitative analysis using statistical modeling to test mediation and moderation hypotheses.
- Utilized established scales to measure psychological contract breaches, knowledge hiding, positive affectivity, and job performance.
Main Results:
- Perceived psychological contract breaches were found to negatively impact job performance.
- Knowledge hiding significantly mediated the relationship between psychological contract breaches and job performance.
- Positive affectivity moderated the mediating effect, weakening the negative impact of contract breaches on performance via knowledge hiding.
Conclusions:
- Organizations must address psychological contract breaches to prevent detrimental effects on job performance.
- Mitigating knowledge hiding is crucial, as it exacerbates the negative consequences of contract breaches.
- Fostering positive affectivity among employees can serve as a protective mechanism against the adverse outcomes of unfulfilled organizational promises.
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