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Updated: Dec 31, 2025

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Usability Evaluation of Augmented Reality: A Neuro-Information-Systems Study
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Usability: Adoption, Measurement, Value
Janine D Mator1, William E Lehman1, Wyatt McManus1
16042 Old Dominion University, Norfolk, VA, USA.
Human Factors
|January 15, 2020
Summary
Usability research is highly domain-specific, with rare benchmarks and varied demonstrated value. Future work should establish standards and address data interpretation challenges to advance usability practices.
Area of Science:
- Human Factors
- Usability Engineering
Background:
- Limited reflection on accumulated usability studies across diverse applications.
- Focus on usability in transportation, aging, autism, telehealth, and cybersecurity subdomains.
Purpose of the Study:
- To review usability adoption, measurement, and value across five human factors domains.
- To provide a background for general usability and specific research subareas.
Main Methods:
- Exploration of "usability" research within five human factors domains.
- Sampling usability practices in specific subareas, not an exhaustive review.
- Focused on three key questions: adoption, measurement, and value.
Main Results:
- Usability is highly domain-specific.
- Usability benchmarking studies and empirical standards are infrequent.
- Demonstrated value of usability improvements ranges from monetary gains to life-saving impacts.
Conclusions:
- Researchers are motivated to enhance usability practices due to wide-ranging value.
- Significant challenges remain in data collection and interpretation.
- Lack of established benchmarks hinders data interpretation and requires future research.
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