Critical Care Transport Time Differences Between Ground, Helicopter VFR, and Helicopter IFR Transports

BACKGROUND: In helicopter critical care and emergency medical services (HEMS) transportation, organizations aim for efficiency of the dispatch process. Most HEMS organizations do not provide transport under instrument flight rules (IFR), due to equipment and training cost. Boston MedFlight (BMF) provides IFR HEMS transport. We set out to determine if response time of IFR transport was superior to ground transport.METHODS: A retrospective analysis of quality improvement data was performed. Data was collected by two observers sitting in the BMF control room in varying shifts. A process map of the dispatch process, from the dispatch call to the vehicle en route was developed. Critical points in the dispatch process were determined and a variety of time differences to determine the length of processes in the dispatch calculated. We compared median time differences between visual flight rules (VFR) flight and IFR flight, between IFR flight and ground transport, and between VFR and Ground for these points using a Mann-Whitney U-test.RESULTS: During the study collection period, 443 transports occurred, of which 109 transports happened while the observers were present: 37 ground, 57 VFR, and 15 IFR. Due to weather, six IFR transports were declined. The overall time from dispatch call to vehicle en route was significantly increased for IFR flights [median: 30 min:8 s (interquartile range 19:06-49:04)] over both VFR flights [11:36 (9:24-17:06); P vs. IFR: 0.001] and ground transports [9:39 (6:59-14.51); P vs. IFR: 0.001]. Most of this increase was accounted for by increases in the time from dispatch to crew acceptance, and from rotor start to vehicle en route.DISCUSSION: IFR conditions resulted in significantly increased dispatch times over both VFR flight and ground transport. The increase is likely a result of weather check, filing an IFR flight plan, and IFR release. Dispatch algorithms should be adjusted for this time delay of IFR transports.Kamine TH, Thomas L, Davis C, Cohen J.