Patient safety and staff competence in managing challenging behavior based on feedback from former psychiatric patients
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Published on: February 16, 2011
Sirpa Tölli1,2, Raija Kontio3,4,5, Pirjo Partanen1
1Faculty of Health Sciences, University of Eastern Finland, Kuopio, Finland.
Purpose:
This study aimed to describe the perceptions and lived experiences of former psychiatric patients of their own and/or co-patients' behavior that nursing staff has regarded as challenging and that has resulted in behavior management.
Design And Methods:
An explorative-descriptive qualitative design with video vignettes, semistructured interviews, and abductive content analysis.
Findings:
Many reasons for different kinds of patient behavior that were considered challenging by staff were identified. Delivering care based on patients' needs was identified as core staff competence.
Practice Implications:
Findings can be utilized when pursuing restraint reduction in psychiatric care by enhancing staff competence.
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