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Summary

Effective communication is crucial for providing excellent end-of-life care in veterinary medicine. Training and practice in these sensitive discussions lead to better outcomes for patients, clients, and veterinary teams.

Keywords:
Critical incident stress managementDecision makingDifficult conversationsEuthanasia communicationGoals of care conversationsVeterinarian and staff health

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Area of Science:

  • Veterinary Medicine
  • Communication Studies
  • Psychology

Background:

  • End-of-life care discussions are a significant aspect of veterinary practice.
  • Effective communication impacts patients, clients, and veterinary healthcare teams.
  • These sensitive conversations require specific skills and training for optimal outcomes.

Purpose of the Study:

  • To demonstrate how strong communication underpins superior comprehensive care during end-of-life situations.
  • To highlight the impact of end-of-life communication in veterinary medicine.
  • To provide guidance and methods for effective communication in veterinary end-of-life care.

Main Methods:

  • Review of communication strategies for end-of-life care.
  • Presentation of suggested guides for facilitating difficult conversations.
  • Inclusion of typical scenarios for evidence-based evaluation.
  • Introduction of Critical Incident Stress Management (CISM) as a mitigation model.

Main Results:

  • Good communication is foundational for superior comprehensive care during end-of-life.
  • Effective communication strategies positively impact all stakeholders in veterinary end-of-life care.
  • Training and practice are essential for achieving mutually satisfying outcomes in these discussions.

Conclusions:

  • Implementing effective communication strategies enhances the quality of end-of-life care in veterinary medicine.
  • Structured approaches and training can improve veterinary professionals' ability to handle end-of-life conversations.
  • Critical Incident Stress Management offers a framework for managing the psychological impact of traumatic events in veterinary practice.