The use and value of maps in Community-Oriented Primary Care: Does process matter?

Area of Science:

• Public Health
• Geographic Information Systems (GIS) in Healthcare
• Community Health Management

Background:

• Maps are crucial for healthcare planning and resource allocation in Community-Oriented Primary Care (COPC).
• Effective use of maps is essential for defining practice areas and managing healthcare worker allocation.

Purpose of the Study:

• To investigate the utilization and perceived value of maps and mapmaking processes.
• To explore their role in healthcare service delivery by Ward-Based Outreach Teams (WBOTs).

Main Methods:

• Qualitative study employing participatory mapmaking projects.
• Data collection through focused group discussions, interviews, reflective writing, and workshops.
• Thematic analysis of data generated from mapmaking activities.

Main Results:

• Healthcare providers developed ownership of maps, contributing unique insights and identifying practice issues.
• Mapmaking fostered knowledge generation and collaborative problem-solving among teams.
• The value of maps extended beyond contextual understanding to practical application.

Conclusions:

• Facilitated mapmaking and discussion transform maps into creative learning tools.
• Maps can be dynamically utilized by WBOTs to address healthcare service challenges.
• Active engagement with maps promotes innovative solutions for improved service delivery.