Achieving consensus using a modified Delphi Technique embedded in Lewin's change management model designed to improve...

Area of Science:

• Pharmacy education
• Higher education administration
• Organizational psychology

Background:

• Faculty job satisfaction is a critical factor in higher education.
• Existing surveys measure satisfaction but do not inherently drive change.
• Successful change requires agreement between faculty and administration.

Purpose of the Study:

• To describe a qualitative, iterative approach to improve pharmacy faculty job satisfaction.
• To utilize a modified Delphi Technique within Lewin's Change Management Model.
• To identify top faculty-prioritized areas for enhancing job satisfaction.

Main Methods:

• Anonymous surveys administered to pharmacy faculty.
• Modified Delphi Technique combined with Lewin's Change Management Model.
• Iterative theme identification, ranking, and consensus-building rounds.

Main Results:

• High survey response rates (78% and 82.9%).
• Identified 13 initial themes from 91 faculty responses.
• Established three key priorities: workload evaluation, recruitment, and faculty development.

Conclusions:

• The integrated Delphi Technique and Lewin's Model effectively guided administrative priorities.
• This approach successfully addressed faculty job satisfaction at the college level.
• The methodology provides a framework for driving consensus and change in academic settings.