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Extending the Newcastle Model: how therapeutic communication can reduce distress in people with dementia
1Division of Psychology and Mental Health, University of Manchester, Manchester, England.
Abstract:
This article identifies the importance of effective communication in delivering care to people living with dementia when their understanding of the situation may differ to ours. The Newcastle Model's biopsychosocial framework is revisited to understand the context in which caregiving takes place, and the article goes on to consider the importance of communication to person-centred care delivery. The special case of lie telling or 'therapeutic untruths' as a communication tool is considered as an often essential way to join with the person's reality, and the practical and ethical dilemmas this poses are considered.
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