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An Applied Improvisational Pharmacy Communication Workshop Implemented During Orientation for First-Year Pharmacy
Erin E Donovan1,2,3, Laura E Brown3, Sharon K Rush2
1The University of Texas at Austin, Moody College of Communication, Austin, Texas.
American Journal of Pharmaceutical Education
|April 16, 2020
Summary
First-year pharmacy students improved communication skills through an interactive improvisational workshop. The program was well-received, with students finding it relevant and valuable for professional development.
Area of Science:
- Pharmacy Education
- Communication Skills Training
Background:
- Effective communication is crucial for healthcare professionals.
- New Doctor of Pharmacy students require foundational communication skills.
Purpose of the Study:
- To implement and evaluate an improvisational communication workshop for first-year Doctor of Pharmacy students.
- To assess student perceptions of the workshop's effectiveness and relevance.
Main Methods:
- A two-hour "boot camp" utilizing interactive improvisational exercises and debriefings was developed.
- A questionnaire assessed student feedback on session quality, skill improvement, and relevance.
Main Results:
- 90% of participating students reported improved communication skills.
- 92% found the activities realistic and relevant to professional scenarios.
- Students valued peer connection, audience adaptation, and professional application of skills.
Conclusions:
- The interactive workshop effectively delivered valuable communication skills content in a brief format.
- Students appreciated the instructors' expertise and the engaging, active learning approach.
- Workshop development required significant effort due to formative research integration.
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