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Updated: Dec 23, 2025

Qualitative and Quantitative Validation of Tools with Rating Scales Aimed at Assessing the Quality of University Service-Learning
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Qualitative and Quantitative Validation of Tools with Rating Scales Aimed at Assessing the Quality of University Service-Learning

Published on: August 29, 2025

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Checking in with Your Document Delivery User Base: Creating, Implementing, and Learning from Client Satisfaction

Sylvie C Larsen1, Donna S Gibson2

  • 1Document Delivery Services at the Medical Library, Memorial Sloan Kettering Cancer Center, New York City, USA.

Medical Reference Services Quarterly
|April 25, 2020
PubMed

Keywords:
Assessment toolclient satisfactioncomprehensive cancer centerdocument deliveryinterlibrary loansurvey

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