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AI in practice: trends in hospital and clinic libraries
Marilyn Gerette Teolis1, Edward J Poletti2, Priscilla L Stephenson3
1Bay Pines VA Healthcare System, Bay Pines, FL, USA.
Medical Reference Services Quarterly
|May 7, 2026
Summary
Artificial intelligence (AI) is transforming hospital and clinic libraries, aiding in tasks like information retrieval and systematic reviews. However, limitations such as AI hallucinations necessitate careful librarian oversight for ethical and effective use.
Area of Science:
- Health Sciences Librarianship
- Information Science
- Artificial Intelligence Applications
Background:
- Artificial intelligence (AI) presents emerging opportunities for healthcare libraries.
- The integration of AI tools into library services is a growing trend.
- Understanding AI's impact on library operations is crucial for healthcare institutions.
Purpose of the Study:
- To survey hospital and clinic librarians on their current use of AI tools.
- To identify specific AI applications within library research and information services.
- To acknowledge the limitations and challenges associated with AI in library settings.
Main Methods:
- A research project involving a survey of hospital and clinic librarians.
- Data collection focused on AI tool usage for cataloging, information retrieval, systematic reviews, and research questions.
- Analysis of librarian perspectives on AI benefits and limitations.
Main Results:
- AI tools are actively employed in hospital and clinic libraries for various functions.
- Key applications include cataloging, information retrieval, systematic reviews, and answering research queries.
- Limitations, notably AI hallucinations, impact the reliability and value of AI for library research.
Conclusions:
- Librarian understanding of AI tools is vital for maximizing benefits and upholding professional standards.
- Effective AI integration requires addressing limitations like hallucinations.
- Further research is needed to overcome generalizability issues identified in the study.
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