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Clinical Laboratory Employees' Attitudes Toward Artificial Intelligence
Orly Ardon1, Robert L Schmidt1
1University of Utah Department of Pathology and ARUP Laboratories, Salt Lake City, UT.
Laboratory employees are open to artificial intelligence (AI) adoption, seeing its potential to reduce errors and save time. However, concerns about job security and AI performance quality persist.
Area of Science:
- Laboratory Science
- Medical Technology
- Computational Biology
Background:
- Artificial intelligence (AI) is increasingly integrated into various scientific fields.
- Understanding end-user perspectives is crucial for successful technology implementation in laboratories.
Purpose of the Study:
- To assess laboratory personnel's attitudes towards the application of artificial intelligence (AI) in laboratory settings.
- To identify potential benefits and concerns associated with AI adoption among laboratory staff.
Main Methods:
- A survey was distributed to laboratory employees across diverse roles, work environments, and educational backgrounds.
- Data analysis focused on response rates, familiarity with AI, perceived benefits, and expressed concerns.
Main Results:
- A 42% response rate was achieved, with 79% of respondents familiar with AI, though only 4% considered themselves experts.
- Familiarity with AI correlated with educational level (P = .005).
- Key perceived benefits included error reduction (24%) and time savings (16%), while job security (27%) was the primary concern. Overall support for AI projects was 64%.
Conclusions:
- Laboratory personnel acknowledge the potential of AI to enhance work efficiency and accuracy.
- General support for AI adoption exists, tempered by significant concerns about job displacement and AI performance.
- Further research and clear communication strategies are needed to address employee apprehension and facilitate AI integration.
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