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Developing and sustaining nurses' service improvement capability: a phenomenological study.

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This summary is machine-generated.

Nurses

Keywords:
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Area of Science:

  • Nursing Education
  • Healthcare Quality Improvement
  • Professional Development

Background:

  • Service improvement is crucial for enhancing nursing care quality.
  • Developing nurses' skills in service improvement is essential for practice enhancement.
  • The process of developing these skills is under-researched.

Purpose of the Study:

  • To explore the lived experiences of service improvement among nursing students transitioning to registered nurses.
  • To understand the developmental journey of nurses as service improvement practitioners.

Main Methods:

  • A longitudinal, hermeneutic study.
  • In-depth interviews with 20 final-year adult nursing students.
  • Interviews conducted pre-graduation and up to 12 months post-registration.
  • Hermeneutic circle analysis of qualitative data.

Main Results:

  • Identified themes: service improvement learning, nursing socialization, power dynamics, and overcoming challenges.
  • Participants developed seven adaptive behaviors for service improvement.
  • A 'model of self-efficacy in service improvement enablement' was created.

Conclusions:

  • The study offers a model for developing and sustaining service improvement capabilities in nurses.
  • This model supports both student and registered nurses in their practice.