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Published on: September 24, 2020
Critical Care And Emergency Department Response At The Epicenter Of The COVID-19 Pandemic
Amit Uppal1, David M Silvestri2, Matthew Siegler3
1Amit Uppal (amit.uppal@nychhc.org) is a physician and director of critical care at New York City Health + Hospitals/Bellevue, in New York, New York.
Insights
New York City Health + Hospitals rapidly expanded critical care capacity during the COVID-19 pandemic by increasing intensive care unit (ICU) beds and staff. Lessons learned can help other health systems prepare for future surges.
Area of Science:
- Public Health
- Critical Care Medicine
- Epidemiology
Background:
- New York City became the global epicenter for the COVID-19 pandemic.
- NYC Health + Hospitals serves a vulnerable patient population disproportionately affected by COVID-19.
- The health system's response was critical due to the pandemic's impact on the city.
Purpose of the Study:
- To detail the expansion of critical care capacity by NYC Health + Hospitals during the COVID-19 pandemic.
- To outline the strategies implemented to manage an unprecedented surge in critical care demand.
- To share lessons learned for other health systems facing similar public health crises.
Main Methods:
- Identifying and upgrading existing intensive care unit (ICU) spaces.
- Creating new ICU spaces in emergency departments and other inpatient units.
- Reallocating patients between hospitals, supplementing critical care staffing, and closely monitoring supplies.
Main Results:
- Significant expansion of critical care capacity within NYC Health + Hospitals.
- Successful management of a surge in COVID-19 cases requiring intensive care.
- Implementation of an emergency department action team to integrate frontline provider experiences into network-level decisions.
Conclusions:
- NYC Health + Hospitals successfully scaled critical care services to meet the demands of the COVID-19 pandemic.
- The implemented strategies and lessons learned can inform preparedness for future health system surges.
- Adaptability and rapid expansion of critical care resources are vital during public health emergencies.
Abstract:
New York City has emerged as the global epicenter for the coronavirus disease 2019 (COVID-19) pandemic. The city's public health system, New York City Health + Hospitals, has been key to the city's response because its vulnerable patient population is disproportionately affected by the disease. As the number of cases rose in the city, NYC Health + Hospitals carried out plans to greatly expand critical care capacity. Primary intensive care unit (ICU) spaces were identified and upgraded as needed, and new ICU spaces were created in emergency departments, procedural areas, and other inpatient units. Patients were transferred between hospitals to reduce strain. Critical care staffing was supplemented by temporary recruits, volunteers, and Department of Defense medical personnel. Supplies needed to deliver critical care were monitored closely and replenished to prevent interruptions. An emergency department action team was formed to ensure that the experience of front-line providers was informing network-level decisions. The steps taken by NYC Health + Hospitals greatly expanded its capacity to provide critical care during an unprecedented surge of COVID-19 cases in NYC. These steps, along with lessons learned, could inform preparations for other health systems during a primary or secondary surge of cases.
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