The Facial Action Coding System for Characterization of Human Affective Response to Consumer Product-Based Stimuli: A

Elizabeth A Clark1, J'Nai Kessinger1, Susan E Duncan1

  • 1Virginia Polytechnic Institute and State University, Blacksburg, VA, United States.

Summary

Researchers use Automatic Facial Expression Analysis (AFEA) to study consumer emotions. This review found inconsistencies in how the Facial Action Coding System (FACS) is applied and interpreted, suggesting broader methodologies for a complete consumer experience.

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