Nurses' experiences of Organisational learning: A qualitative descriptive study

Area of Science:

• Healthcare Management
• Organizational Psychology
• Nursing Education

Background:

• Organizational learning enhances hospital performance through collective knowledge and action.
• A current model exists but requires further validation and understanding in clinical settings.
• Guidance is needed to effectively promote and research organizational learning in hospitals.

Purpose of the Study:

• To validate and expand a model of organizational learning within hospital environments.
• To explore the practical application and effectiveness of the organizational learning model.
• To identify key factors influencing organizational learning in clinical practice.

Main Methods:

• Conducted semi-structured interviews with 14 nurses.
• Gathered 15 first-hand accounts of organizational learning experiences.
• Utilized deductive thematic analysis for data interpretation.

Main Results:

• Organizational learning effectiveness correlated with model alignment; better alignment yielded superior results.
• Nurses' experiences highlighted the model's components and their interrelationships.
• Leadership and psychological safety emerged as critical elements for successful organizational learning.

Conclusions:

• The study validates the existing organizational learning model and provides new insights.
• Further research is recommended to investigate the roles of leadership and psychological safety.
• Nurse managers can utilize the model for evaluation and foster psychological safety through leadership.