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Related Experiment Videos

Managing the difficult patient: practical suggestions from a study day.

R H Corney, G Strathdee, R Higgs

    The Journal of the Royal College of General Practitioners
    |August 1, 1988
    PubMed
    Summary

    This study explores common challenges general practitioners face with difficult patients. It offers practical management strategies by identifying underlying similarities in patient behaviors and issues.

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    Area of Science:

    • General Practice
    • Psychiatry
    • Behavioral Science

    Background:

    • Managing challenging patient interactions is a significant concern for general practitioners.
    • Difficult patient encounters can impact physician well-being and patient care.

    Purpose of the Study:

    • To identify common underlying themes in patients perceived as 'difficult' by general practitioners.
    • To develop and present a practical management framework for these challenging patient profiles.

    Main Methods:

    • A study day was organized for general practitioners focusing on managing difficult patients.
    • Participants submitted anonymized case details of their most challenging patients.
    • Formal presentations and workshop discussions addressed the issues raised by the participants.

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    Main Results:

    • Analysis revealed recurring patterns and similarities in the difficulties presented by these patients.
    • Key themes contributing to patient 'difficulty' were identified across diverse cases.

    Conclusions:

    • Understanding the commonalities in difficult patient presentations is crucial for effective management.
    • A structured, practical approach can enhance general practitioners' confidence and skill in managing challenging patient behaviors.