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The Relationship between Workplace Ostracism, TMX, Task Interdependence, and Task Performance: A Moderated Mediation

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  • 1Department of Business Administration, University of Suwon, 17 Wauan-gil, Bongdam-eup, Hwaseong-si, Gyeonggi-do 445-743, Korea.

International Journal of Environmental Research and Public Health
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Workplace ostracism harms individual task performance by damaging team-member relationships. This negative effect is amplified when task interdependence is high, highlighting the importance of social dynamics in the workplace.

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moderated mediationtask interdependencetask performanceteam–member exchangeworkplace ostracism

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Area of Science:

  • Organizational Psychology
  • Social Psychology
  • Human Resource Management

Background:

  • Social interactions are crucial for employee performance, providing information, feedback, and support.
  • Increasing task interdependence makes positive workplace relationships vital.
  • Workplace ostracism is a significant concern impacting employee well-being and performance.

Purpose of the Study:

  • To investigate the mediating role of team-member exchange in the relationship between workplace ostracism and task performance.
  • To examine the moderating effect of task interdependence on the ostracism-performance link.
  • To understand the practical implications of social dynamics on individual productivity.

Main Methods:

  • A two-wave survey design was employed.
  • Data were collected from 242 full-time employees in South Korea.
  • Hierarchical regression analyses were used to test the hypotheses.

Main Results:

  • Team-member exchange significantly mediated the relationship between workplace ostracism and task performance.
  • Task interdependence moderated the indirect effect of ostracism on task performance.
  • The negative impact of ostracism on performance was stronger under high task interdependence.

Conclusions:

  • Workplace ostracism negatively affects team-member relationships, consequently impacting individual task performance.
  • The detrimental effect of ostracism on performance is conditional on the level of task interdependence.
  • Fostering positive team dynamics is crucial, especially in highly interdependent work environments.