[Observational study of the handover with the SBAR method at Bari Polyclinic complex]

The handing over of deliveries between the emergency service personnel 118 and the Emergency Medicine and Surgery staff (MeCHAU) is fundamental for the continuity of care for the patient. The study aims to investigate the methods of handing over medical staff from the ambulance to the MeCHAU nurses of the Policlinico di Bari to verify if it has been applied and, if so, to what extent the SBAR method has been used ("Situation", "Background", "Assessment", "Recommendation") recommended both in literature and by the World Health Organization (WHO).

A card was created referring to the SBAR method and was applied in all cases of trauma and illness accepted by the MeCHAU in the period between July-August 2017. For each case, the following were evaluated: start and end delivery times, total time, color code assigned by 118, color code assigned by MeCHAU, type of ambulance assigned.

A total of 140 deliveries were considered. Of these, the average time in relation to the color code (in minutes), the number of information received based on the color code, whether or not the SBAR order was complied with and the completeness of deliveries based on the type was evaluated. of ambulance assigned from 118.

From the results obtained, the transmission of deliveries has not been shown to be effective, resulting in prolonged times and a low percentage of information provided for all color codes. It follows that the use of the SBAR method in the handing over of deliveries could improve the effectiveness of the intervention and make the delivery.