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Surgery Resident Perceptions of the Clicker Evaluation System: A Novel Approach to Collecting and Utilizing Clinical
David S Kao1, Nital P Appelbaum2, Stephen L Kates1
1Department of Orthopaedic Surgery, Virginia Commonwealth University Health, Richmond, Virginia.
Surgery residents found a web-based "clicker" system to be an effective and anonymous tool for evaluating clinical faculty performance. This method ensures resident feedback is valued, promoting program improvement in academic medical settings.
Area of Science:
- Medical Education
- Surgical Training
- Healthcare Administration
Background:
- Medical trainees provide performance feedback to clinical faculty.
- Limited research exists on trainee evaluations of faculty performance.
- Effective and anonymous feedback methods are crucial for program improvement.
Purpose of the Study:
- To identify an effective and anonymous method for surgery residents to evaluate clinical faculty.
- To assess resident perceptions of a novel clicker-based evaluation system.
Main Methods:
- Implementation of a web-based audience response system (clicker) for annual faculty performance evaluation by residents.
- Anonymous survey administered to residents to gauge perceptions of the clicker evaluation process.
- Study conducted at Virginia Commonwealth University (VCU) Health's Department of Orthopedic Surgery.
Main Results:
- 96% of residents felt the clicker system allowed accurate rating of faculty performance.
- Residents expressed confidence in the anonymity of their responses.
- Anonymity was identified as a key strength, with suggestions for question refinement.
Conclusions:
- The clicker evaluation system provides an effective and anonymous method for resident feedback on clinical faculty.
- Future work includes refining questions, expanding adoption to other specialties, and researching behavioral changes resulting from feedback.
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