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Designed to Fail? the Future of Primary Care.
Laurence F McMahon1, Kim Rize2, NiJuanna Irby-Johnson2
1Division of General Medicine, University of Michigan Health System, Ann Arbor, MI, USA. lmcmahon@umich.edu.
Primary care faces challenges despite its importance in healthcare. A review suggests resetting expectations to meet modern patient and physician demands.
Area of Science:
- Healthcare Management
- Primary Care Medicine
- Health Services Research
Background:
- Primary care is crucial for healthcare cost, quality, access, and equity.
- Current primary care practice has evolved organically rather than by design.
- The field faces a crisis despite its central role in healthcare delivery.
Purpose of the Study:
- To review the historical evolution of primary care clinical practice.
- To analyze the impact of technological and financial changes on primary care.
- To propose a framework for realigning expectations in contemporary primary care.
Main Methods:
- Historical review of primary care practice models.
- Analysis of transitions from paper records to electronic medical records.
- Examination of shifts in payment models from fee-for-service to value-based care.
Main Results:
- Primary care has transformed from small, paper-based practices to complex systems.
- Managed care, pay-for-performance, and electronic health records have reshaped practice.
- Current demands include value-based payment and consumerism, diverging from historical models.
Conclusions:
- A fundamental 'reset' of expectations is needed in primary care.
- Aligning expectations with current practice structures is essential for success.
- Meeting patient, societal, and internist demands requires adapting to the modern healthcare landscape.
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