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Designing a Virtual Reality Game for Promoting Empathy Toward Patients With Chronic Pain: Feasibility and Usability
Xin Tong1, Diane Gromala1, Seyedeh Pegah Kiaei Ziabari1
1Simon Fraser University, Surrey, BC, Canada.
JMIR Serious Games
|August 9, 2020
Summary
The virtual reality game AS IF effectively improved empathy and willingness to help for individuals with chronic pain. This VR approach offers a promising tool to reduce stigma and enhance public understanding of chronic pain conditions.
Area of Science:
- Digital health interventions
- Human-computer interaction
- Psychology and empathy research
Background:
- Digital media's impact on empathy is increasingly studied.
- Virtual reality (VR) games show potential for enhancing empathy.
- Few studies have explored VR for increasing empathy towards chronic pain patients.
Purpose of the Study:
- To develop and evaluate the VR game AS IF, designed to increase empathy for individuals with chronic pain.
- To address the stigma surrounding chronic pain by improving public awareness and understanding.
- To provide design suggestions for future VR empathy-building systems.
Main Methods:
- A mixed-methods approach was used to evaluate the VR game AS IF.
- Empathy-related outcomes were assessed through pre- and posttesting.
- 19 participants were recruited for the study.
Main Results:
- The VR game demonstrated effectiveness in enhancing implicit and explicit empathy, including emotional and perspective-taking aspects.
- A statistically significant increase was observed in the kindness subscale of the Empathy Scale (P=.001).
- The Willingness to Help Scale showed a significant increase post-gameplay (P<.001) with a large effect size (d=-1.063).
Conclusions:
- The VR game AS IF presents a promising method for designing VR experiences to foster empathy towards chronic pain patients.
- The study validates the potential effectiveness of VR interventions in improving empathy.
- Findings offer valuable design insights for future VR game development in this domain.

