Picking Up the Pieces: Healthcare Quality in a Post-COVID-19 World

Cjloe R Vinoya-Chung¹, Hillary S Jalon¹, Hyung J Cho¹+12

• ¹Cjloe R. Vinoya-Chung, MPH, is an Assistant Director; Hillary S. Jalon, MS, is a Senior Assistant Vice President; Hyung J. Cho, MD, is a Senior Assistant Vice President and Chief Value Officer; Marlee Ickowicz, MPH, is Senior Director; Marilen DeOcampo is an Associate Director; Georgia Conley, RN, BSN, MPA, is an Associate Director; Darwin Edwards III is an Assistant Health Care Planner and Policy Analyst; and Eric K. Wei, MD, MBA, is a Senior Vice President and Chief Quality Officer; all in the Office of Quality and Safety, New York City Health + Hospitals (NYC H + H), New York, NY. Hyung J. Cho is also a Clinical Associate Professor, Department of Medicine, NYU Grossman School of Medicine, New York, NY. Komal Bajaj, MD, MS-HPEd, is Chief Quality Officer, NYC H + H/Jacobi; and Daran Kaufman, MD, MBA, is Chief Quality Officer, NYC H + H/North Central Bronx; both in Bronx, NY. Komal Bajaj is also an Associate Professor, Department of Obstetrics & Gynecology and Women's Health; and Daran Kaufmann is also an Associate Professor, Department of Pediatrics; both at Albert Einstein College of Medicine, Bronx, NY. Jean Fleischman, MD, FCCP, is Chief Quality Officer, NYC H + H/Queens, Queens, NY, and an Associate Professor, Department of Medicine, Icahn School of Medicine at Mt. Sinai, New York, NY. Electra Nassis is a Second-Year Medical Student, SUNY Downstate College of Medicine; Lili S. Wei, MD, is an Assistant Clinical Professor of Obstetrics and Gynecology, Division of Maternal Fetal Medicine, NYU Langone Hospital; and Geralda Xavier, MD, MBA, FACEP, is Chief Quality Officer, NYC H + H/Kings County; all in Brooklyn, NY. Khoi Luong, DO, is Chief Medical Officer, Office of Post-Acute Care, NYC H + H, New York, NY.